S.C.O.R.E. Performance Counseling

S.C.O.R.E Performance Counseling offers a practical, step-by-step approach for leaders to effectively manage poor performance while maintaining positive relationships. Drawing on decades of experience, it introduces a proven 9-step process and strategies for providing clear feedback, understanding employee perspectives, and developing actionable plans. This book equips managers with tools to address performance issues fairly and collaboratively, fostering accountability and lasting improvements.