Verbal Judo, Updated Edition

Verbal Judo is an essential guide by Dr. George J. Thompson that teaches effective communication strategies to defuse confrontations and foster cooperation in various situations, from workplace interactions to family discussions. This updated edition includes a new foreword and a chapter highlighting five universal truths of human interaction, emphasizing the importance of respect, understanding, and choice in communication. By mastering these techniques, readers can enhance their ability to express their viewpoints confidently and successfully navigate conflicts.