Saving Face

In "Saving Face," management expert Maya Hu-Chan emphasizes the importance of cultivating authentic relationships in a diverse, global workforce. She introduces the concept of "saving face," which involves understanding others' backgrounds and motivations to preserve their dignity, ultimately fostering empathetic cross-cultural interactions. Through anecdotes and her BUILD leadership model, Hu-Chan provides practical tools for leaders to create positive impressions, build trust, and strengthen relationships both within and beyond the workplace.