De-Escalate

In De-Escalate, award-winning author and mediator Douglas E. Noll presents a proven method to calm angry individuals or volatile situations in just 90 seconds. Drawing on his extensive experience and the latest neuroscience research, Noll provides practical techniques designed to enhance social listening and communication skills. As society faces rising polarization and conflict, this audiobook offers simple strategies, real-life examples, and scenario-based conversations to foster resolutions, emotional intelligence, and empathy, ultimately empowering listeners to become effective peacemakers in a challenging world.