Glass Jaw

"Glass Jaw" by crisis management veteran Eric Dezenhall offers a comprehensive exploration of how scandals and controversy unfold in the modern, digital age. Drawing from decades of experience, the book demystifies the nature of reputation crises and provides insights, strategies, and countermeasures for navigating the fast-moving world of scandal. It emphasizes the changing landscape of controversy, highlighting the challenges posed by viral media and offering practical lessons for individuals and organizations to protect themselves.